Maintenance and Support

website-maintenance-support-tasksWe offer a comprehensive, reliable, flexible and fast maintenance and support plan for large, medium and small-scale websites. Our professional website support team help businesses take care of their website needs including performance improvements. Our support services run on an annual basis which is payable monthly and are very affordable compared to outsourcing it to third party companies. We have managed all types of solutions ranging from simple HTML websites to intricate e-Commerce databases.

All that is required of you is to contact Green Digital for your maintenance and support services and select the number of hours per month you will need. If your plan is not totally exhausted in the first month, it will be carried over to the next month. After the first month, it is no longer carried over or refunded. Hours may, however, be used in increment within the current month. All tasks are subject to a 30-minute increment billing which is monitored by our tracking system. Any additional hours added to the contracted website maintenance level is charged at the full amount for that particular service.

 

Our Hosting Support includes:

  • Backup Management and Server Maintenance.
  • Server User Management. 
  • Firewall Monitoring. 
  • Server Software Updates.
  • Database Optimization.
  • Performance Monitoring.
  • Virus Protection. 
  • Up-time Monitoring. 

Website Updates & Support:

As website professionals, we provide comprehensive website support on custom Developed software, static, Content Management System, and Shopping Cart at affordable rates. Use the expertise of our support team for;

  • Content Updates.
  • Usability Management.
  • User Training and Support.
  • Web Applications Management.
  • Creativity and Aesthetics.
  • Custom Software Update.
  • Project Management & Quality Control.
  • 24/7 Priority Customer Support.